20
Avr
Heures de début
HNE / HAE :09h00
GMT / BST :14h00
CET / CEST :15:00
Durée
4 les heures)
Compte à rebours
Journées
Heures
Minutes
secondes
Cet événement est terminé
Stop Letting That Difficult Person Ruin Your Day and Team
We all encounter people we find difficult, and typically conversations with them leave us feeling stressed and frustrated. Stress, uncertainty, and crisis impact how we communicate and how we interact with our colleagues and customers. During the beginning of COVID-19, we saw a focus on patience, support, and collaboration. Now, we are seeing that patience is waning. Expectations are higher. And negativity is on the rise.
Beverly Beuermann-King