Building trust has always been difficult, but essential, to having a high-performance organization. While that remains true it has never been more important than right now in a rapidly changing and largely distributed workplace. This one-day course will help you to assess the levels of trust within your team or organization and provide strategies to improve.
This session is aimed at : Team leaders, senior managers and directors interested creating a high performing team.
In this session, participants will learn:
- The three main drivers of trust within an organization
- The importance of an engaging team purpose and ‘speak up’ or candid culture in cultivating trust
- How role modelling and vital change behaviours can make or break trust
- How to consciously create the culture that fosters trust
- Distinguishing between trustbusters and trust enhancers
- The elements of the trust triangle and analysing trust wobbles
- The authenticity POWER model ® and the importance of how leaders show up
- The different levels of empathy and how to cultivate empathic concern
- The BBC method of communication to avoid trust issues on logic and implementation
- The research-based requirements for high performing teams and winning team dynamics
- The various elements of psychological safety
- How to practically enhance psychological safety
- How psychological safety can impact creativity and innovation
- The elements of winning team dynamics
English (Canada) 
Français du Canada